Why is my order taking longer then specified
All deliveries are handled by our chosen courier service. Therefore we cannot give you a specific answer. However the following situations can sometimes cause deliveries to take a little longer…
Busy courier service depots can sometimes get so busy that parcels are delayed whilst they wait to be scanned and processed.
If your address is a long distance from the depot it can take an extra 1-2 days for items to be delivered. The further you are, the longer it takes by road.
Please note business days are Monday to Friday.